Creality3D Shop Reviews

The website creality3d.shop is an authorized reseller of Creality products. The prices on this site may vary compared to the official Creality website. For instance, one user reported that a model they purchased was actually $20 less on the official website. Another user mentioned that the price for an Ender 3 Pro was $189 on the .shop site, but after applying a coupon and considering free shipping on the official site, the total cost was $183. However, experiences with this site seem to be mixed, with some users reporting positive experiences and others expressing concerns about shipping delays and customer service. Please note that these details are based on user reports and actual prices may vary.

The shipping time from creality3d.shop can vary depending on several factors. If your order is directly dispatched from the local warehouse, it typically takes 4-12 business days for you to receive it. However, if the local warehouse near you runs out of inventory, your parcel will be shipped directly from China, which may take longer. Please note that during major promotional activities or due to uncontrollable circumstances such as natural disasters or epidemic prevention and control, your package may experience delivery delays. It's always a good idea to track your order using the tracking link and tracking number provided in the confirmation email after your order has been dispatched. If you have any issues with your delivery, you can contact their customer service for assistance.

Creality3D.shop is an online store that sells a variety of 3D printers and related products. Some of the popular products include the Ender 3 Pro and the Sermoon D1 printer. They also sell 3D printer PLA Filament. However, customer reviews suggest that the quality of customer service and product support can vary. Some customers have reported issues with non-working printers and difficulties with the return process. Others have had positive experiences, praising the quality of the printers and the support they received. It's important to note that Creality3D.shop is an authorized reseller, not the manufacturer's site. Please do your own research before making a purchase.

The payment methods available on Creality3d.shop include PayPal, which is a popular online payment method. They are fully PayPal verified, so you can shop with peace of mind. You can also pay with a Credit Card via PayPal. This includes Visa, MasterCard, Discover, American Express, etc., but this option is currently only available for USA customers. Another payment method they accept is Wire Transfer. If you choose this method, you need to inform them after you pay the wire transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer..

The return policy of creality3d.shop allows a return or exchange for the Printer purchased directly on their site. All returns or exchanges must be made within 14 days of the date of purchase. If the printer cannot be opened or damaged when delivered, or the seller sends the wrong goods/products that are inconsistent, you can submit a request within 14 days to return, and get a full refund. They provide free replacement of extruder kits within 3 months and provide a 1-year warranty for all major parts including the motherboard, motor, screen display, and hotbed. However, they do not undertake the shipping costs if it's not the printer itself problem and if the return to China is required, they also do not take the tax that may occur. If the customer does not want/the customer directly rejects the package/returns for personal reasons after delivery (must be in a new state), you may need to bear the freight sent by the seller and the cost of the package return. After you return the product, it may take up to 25 days for them to receive the product. After their operation center receives the goods, it will take 2 business days to process the refund, and the refund amount will take 3 to 5 business days to appear in your account. Accessories: motherboard/nozzle Kit/hotbed/board/display / BL touch kit, enjoy 30 Day Warranty. As for the shipping policy, there is no specific information available. However, some customers have reported that they received their orders within a week and a half, while others reported delays and lack of communication regarding shipping updates. It's also noted that they are an authorized reseller, not the manufacturer's site.